Your Holiday Begins Here

More than any other travel company, Kuoni pays attention to the things that happen before the holiday begins: the preparation and the booking. Our Flagship Stores in several countries set new standards in terms of aesthetics offering customers a high quality and, even more importantly, inspiring ambience.

An atmosphere is created that takes visitors out of the everyday, and into a perfect place for calmly listening to advice or just gathering ideas for the next holiday. The lovingly selected decor offers plenty of potential stimulation – hand-picked craftworks from many countries are combined with books, photographs maps and everyday objects in inspiring displays that the visitor can pick up, feel, read and study.

All the Flagship Stores are structured along the same lines and divided into a number of different zones – reception, inspiration zone and areas for customer advice and sales. But what makes this concept different is that, in the design and outfitting of its stores, Kuoni takes account of special local features. Accordingly, in Lausanne, not all that many kilometres from the elegant, cosmopolitan city of Geneva with its numerous international organisations, the Kuoni Flagship Store looks entirely different.

Thanks to the materials used, the carefully chosen fittings, and beautiful design, the Flagship Stores embody Kuoni’s status as a premium service provider and its understanding of luxury: a luxury that isn't about splendour and showing off but about values like quality, harmony, individuality and sensuality.